1. Overview
Sondar.ai is designed to help product teams collect, analyze, and act on customer feedback more effectively. Whether you’re a product manager, UX designer, or software engineer, working together with your team ensures that insights are not just gathered but also transformed into actionable improvements.
Inviting team members to Sondar.ai enables seamless collaboration, allowing everyone to access survey results, contribute to analysis, and make data-driven decisions. In this guide, we’ll walk you through the simple steps to invite a team member and manage your team efficiently in Sondar.ai.
2. Prerequisites
Before you invite a team member to Sondar.ai, it’s important to note that only users with admin privileges can send invitations. This ensures that only authorized users can manage team access and permissions.
How to Check if You Have Admin Access
If you’re unsure whether you have admin rights, follow these steps:
Log into Sondar.ai and navigate to the Team tab in Settings.
Look for your name among a list of Team Members.
If your role is listed as Admin, you can invite new members. If you see a different role (such as Member), you won’t be able to send invitations.
What to Do If You’re Not an Admin
If you don’t have admin access but need to invite a team member, reach out to an existing admin on your team. You can:
• Ask a current admin to send the invitation on your behalf.
• Request admin permissions if your role requires managing team access.
Once you confirm that you have the right permissions, you can proceed with inviting your team members. In the next section, we’ll walk you through the step-by-step process.
3. Invite a Team Member
If you have the required permission, inviting a team member to Sondar.ai is quick and easy. Follow these steps to get your team set up for collaboration:
1. Log into Sondar.ai
Go to Sondar.ai and log in to your account.
2. Access the Team Management Section
Navigate to the Settings section using the main menu
Click on the Team tab
Here, you’ll see a list of current team members and their roles.
3. Send an Invitation
Click on the Invite button.
Enter the Name and email address of the person you want to invite.
Select their role and permissions from the available options:
Admin – Full access, including the ability to invite and manage users.
Member – Can create and edit surveys but cannot manage team settings.
Click Send Invitation to complete the process.
4. Confirm Invitation Status
The invited team member will receive an email with a link to join Sondar.ai.
If the invitation is not accepted within a certain timeframe, you may need to resend it.
4. Managing Team Members
👉 See this article on User Roles & Permissions